Read What Others Are Saying About

Terry & Susan Young

Dear Terry and Susan,

Where to begin? We met you as the Real Estate Agents representing the seller of the first home we purchased in Sun Lakes over two years ago. At that time we were impressed by your professionalism and your knowledge of the Sun Lakes housing market.

Last spring and summer we started to think about making improvements to our home on Lakeway Circle. Before we started on various construction projects, we decided we should investigate the used housing market here in Sun Lakes. We wanted an agent who specialized in homes for sale in Sun Lakes, and your names came to mind.

We want to thank you for your patience with us. We asked a lot of questions and you never once became frustrated with us as we searched for a new home. You always provided the information we requested.

We are especially appreciative of your professional association with the seller's real estate agent. Because of that relationship, and your knowledge of the current market in Sun Lakes, we were able to make an offer, get under contract and purchase our beautiful new home, in a very timely manner. We could not be more pleased. And thank you again for your patience, as the search involved our looking at many properties over many months.

When it came time to list our Lakeway home for sale, you were the agents we wanted to use. Your analysis of the current market was perfect. Using the information you provided and following your advice in setting an asking price, we were able to list our home and attract a buyer in three weeks! You are truly Real Estate Professionals.

Thank You for all your help. After all this time together we consider you both our Real Estate Agent of choice, as well as our friends. We would consider it an honor for you to use us as a reference for your current and future clients.

Sincerely,

Bob & Pam Swanson


 

I recently had a great experience dealing with Susan and Terry Young that I'd like to share with you. Terry called me to say he had a potential buyer interested in looking at my home in Sun Lakes, AZ. (Terry and Susan had been through my home because I was considering putting it on the market and they were aware of the layout and amenities.) I said he could take his client to my home, which he did. A week later I received an offer to purchase it, which I readily accepted. Terry faxed all the necessary paperwork to me in Portland, OR. The process was easy, thanks to the Young's. They are experienced and tireless workers. Once I signed the contract, my home closed within 30 days.

If you decide to list with the Young's, you're sure to get great service from them. They're easy to work with, live and work in the Sun Lakes community and know how to sell homes. That's their job and they're very good at it.

Marianne Jones


 

Susan and Terry,

Thank you for helping me find and close on my house in Sun Lakes. You are thorough, thoughtful, and attentive to detail. Your knowledge of the area and your contacts with the contractors, handyman, and other professionals was most helpful. If I ever have the need for a realtor in this area you will be my choice, and I will most certainly recommend you to my friends.

Chuck Williams


 

Dear Susan and Terry,

First of all, on behalf of my brother, two sisters and myself, I thank you for the very timely, thorough and professional way in which you handled the various and numerous issues involved in the selling of my father's home in Sun Lakes.

As you know, I am a semi-retired Lutheran pastor currently living in Valencia, CA. Because my profession requires a high degree of people skills, I've always looked for this quality in other professionals that I've dealt with. The extra help, concern and prompt attention to details that you and Terry exhibited, enabled the sale to move forward even when we were confronted with a surprise or two along the way. In addition, your personal attention to our needs, coupled with your integrity in every aspect of this transaction was exceptional. Because I live five hundred miles away I don't know how we could have concluded a successful transaction without your meticulous attention and generous help with the details. For this we are very grateful.

Please feel free to use my name as a reference. Your knowledge, thoroughness and integrity are qualities rarely seen today. Indeed you are a credit to your profession.

Blessings always, 

Pastor Donald A. Seifert


 

Terry and Susan Young,

I want to thank you for the outstanding job you did in helping us to sell our father's home in Sun Lakes. We had interviewed two other realtors and you were by far the most professional of all. Your presentation was thorough and you were able to answer any questions we had. You went way beyond what we expected of a realtor by givings us suggestions in staging the home to make it more appealing. In addition, we really appreciated all the help you gave us in finding competent and affordable contractors to do the repairs required after the buyer's inspection. Most important was your willingness to meet the contractors at the house so we didn't have to run down form Mesa. Once the housing market turns around, we're thinking of selling our home and moving to a retirement area and you will be the first ones we call.

Thanks again, 

Alice Weeks


 

Terry and Susan Young,

I just wanted to take a moment to tell you how much my wife and I appreciated your outstanding customer service in the sale of our two homes in the Oakwood development of Sun Lakes. Your diligence, communication, and follow-through were outstanding.
John and Barbara


 

Dear Terry and Susan, 

Off we go home to Illinois and it is all thanks to the two of you. We have bought and sold property for years and have never experienced anything typifying the professional and dedicated real estate agents that you are. A question never went unanswered; a concern unaddressed; you made yourselves available to us way more than required. At times we felt that we should just leave you alone for a little while. You serviced us from the beginning of our listing through helping us prepare for our move. Real estate agents that are not afraid to put in the time when selling a property, not just putting a sign in your front yard and leave, "seeing you at closing". We would, and have already have, recommended Terry and Susan to others in our neighborhood. Terry and Susan Young, you two are in a class of your own and are the BEST!!! Not only do we feel thankful for calling you to be our real estate agents, we feel fortunate to also consider you friends.

With best wishes,
Jerry and Suzanne D


 

Terry and Susan Young,

I would like to thank you both for everything you did before and after the sale of our house in Sun Lakes. You always kept us up to date on market conditions, price, etc. which helped us make informed decisions. You also made sure the house was at its best when you showed it. If something needed to be done like weeding or cleaning, you made sure it got done. And even after the sale you went above and beyond by making sure we had everything we needed to make our move easy. You even offer to help us pack.

You two were the best realtors I ever worked with, and I would recommend you to anyone who is thinking of selling a home.

Best Regards, 

Jim and Pat Lemoncelli


 

To Whom It may Concern,

Please be advised that we, the undersigned, recently purchased and sold real estate using the services of Terry and Susan Young. We would like to take this opportunity to express how grateful we are for their professionalism in handling our RE needs. Susan and Terry both were enthusiastic, very helpful, and we are completely satisfied with their services. If, in the future we conduct any RE business, we will certainly call upon the Young's to again provide us with their professional services.

Donald and Iris White


 

When we decided to rent a home in Oakwood this last winter, we had no idea it would culminate with the purchase of a home! While taking a walk one day, we noticed a home for sale, and spoke with the seller. He suggested contacting you, as he felt very confident with your expertise in real estate in Sun Lakes. We found our initial contact with you thoroughly professional, asking detailed questions about our wishes in procuring a home. We were impressed with your timing and staying within the boundaries of types of homes we felt would meet our needs. We noticed that homes offered by other realtors weren't as particular as how the homes presented themselves to prospective buyers (unsightly front entries, a multitude of newspapers strewn in front of the garage reflecting non-occupancy, broken windows, no flyers to obtain for later perusal, etc.) It was obvious that your interest in selling homes is as important to you as is the first good impression left with the buyer. On all levels, you were totally professional and above board. We can say this with conviction, as we have been involved in a number of buying and selling of homes through realtors in the past. After we had seen a number of homes, and coming close to a decision, you were very patient in allowing us to revisit the homes, even squeezing your own schedule to do so. Your follow-through on obtaining answers to our questions was excellent. We realized you would be representing the seller as well as ourselves. Altough we had some concern about this dual relationship, these concerns proved to be unfounded. The seller wanted to sell his home, and we wished to purchase it. Through your handling of this matter, the transaction was fair to both parties. You are to be applauded for this! Both of you are highly skilled in your profession, and you go the "extra mile" to satisfy all parties. We had some unusual short-timeline closing requirements, and you helped to see that what needed to happen did get accomplished. After closing, you also continued to assist with care of some details for us that were above and beyond what most realtors would do. Your team effort is flawless. We can thank you for making our dream a reality. We highly recommend you to all sellers and buyers. In fact, our sister and brother-in-law should be in contact with you soon...they are interested in living in Sun Lakes, now that they've seen our home! Best wishes to both of you for continued success. You are truly an asset to the Real Estate Profession!

Gratefully,

Bruce and Suzanne Henderson


 

It is with great pleasure that I write a letter of recommendation for Susan and Terry Young who just sold a property of mine after many months of a slow housing market. They both did everything in their power to make sure my property showed well, was priced appropriately and was advertised aggressively. Very often a neighbor would tell me that Terry could be seen washing down an outside wall and walkways to make a clean appearance. Terry and Susan paid a lot of attention to detail both inside and out. They would make a suggestion if they felt there was something I needed to add to the aesthetics. They would compliment the things that showed well in the villa. In order to make sure the villa was priced well, Terry would email me comps from properties in the area so that I could make a decision for a needed price change. This was very helpful. Advertising is so important, and Terry and Susan were right on top of this. They advertised open houses, if we had a price change they sent out email notices to all the local Realtors and showcased my property in the local newspaper. The advertising kept the flow of traffic through my property going continuously. I so appreciate the care and the aggressiveness that Susan and Terry Young gave to my property which ultimately brought about the sale of my villa. They are thoughtful and smart business people, and I appreciate everything they did along the way. I would recommend them to anyone in the area.

Sincerely,

Susan Weiner


 

We wanted to let you both know in writing how much we appreciated all your hard work on selling Roger's Dad's house in Sun Lakes. Roger and I have purchased and sold several homes in the Seattle area over the years, and have never had a transaction be as expertly handled as this one. This is also realizing that this was not an ordinary real estate sale. There were several complicating factors including the changing dynamics of the Phoenix area market, several out-of town relatives involved in pulling it all together, and the disposition of a house full of furniture and possessions.

In short, you kept us in the loop, and never missed a beat in communicating with us, made us feel like we were right there, and went far beyond the ordinary services provided by most realtors (which is challenging enough, by the way). We had interviewed several agents in the area before selecting you, and knew right away in your expert handling, that we made the right choice.

Please do not hesitate to use our name as a reference with any future prospective clients. We look forward to an opportunity to say hello the next time we are in the Sun Lakes area and a chance to convey our thanks in person.

Sincerely,      

Roger Schip and Karen Koeppler


 

Judy and I would like to pass along our highest recommendation for Terry and Susan Young following our recent real estate transaction handled by them. They approached our desire to sell with competence and professionalism. We were very pleased with their marketing effort, including the pictures placed on the internet, giving prospective buyers an excellent view of our home on line. Feed back from persons shown our property was relayed to us so we could benefit from their likes and dislikes.

Terry and Susan's advice regarding staging our property for viewing was most helpful. They were very proactive and ambitious in pursuing showings and open houses during the marketing phase. Once we had a contract after less than three months from the listing date, they were most helpful in arranging closing and dealing with inspection requirements.

Please consider Susan and Terry Young if you are selling your property. Their honest and integrity are irreproachable. We highly recommend them.

Thank You,  

Ron and Judy Hahle


 

Deb and I are excited and thrilled with our new home in Sun Lakes. Your patience with us was unlimited. I think it was the 13th or 14th home we visited that was right for us. Your professionalism and attention to detail was noticed and appreciated. Your knowledge of the market was outstanding and every detail was handled without delay. Although we have only known you for a short time, we value your friendship and look forward to seeing you in the near future.

Thank You,

Glenn and Deb  


 


 

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